Terms & Conditions

Services Provided

The Company will furnish the agreed-upon coffee catering services for the Client's event. Items included may include but are not limited to:

• Espresso, Cappuccino, Mocha Latte, Honey Vanilla Latte, Honey Cinnamon Latte, Matcha Latte, Hot Chocolate
• Milk options: Whole Milk, Oat Milk

The Company may slightly adjust the menu if key ingredients become unavailable beyond its control.

Event Details & Changes

• Event details (date, time, location, guest count) are outlined in the inquiry form and accepted quote confirmation.
• Any modifications must be communicated in writing at least 7 days prior to the event date.
• The Company reserves the right to adjust pricing if guest count or other significant details change.

Deposit & Payment

• Deposit: A non-refundable deposit equal to 50% of the total service cost is due upon acceptance of this Agreement.
• Final Payment: The remaining balance is due 7 days prior to the event date.
• Your event date is not secured until the deposit has been received.
• Payment may be made by credit card, ACH, or check payable to Miel De Leon Coffee.

Venue Coordination & Setup

• The Company requires venue access at least 1 hour before the event start time for setup and 1 hour after for cleanup.
• The Client is responsible for obtaining and covering any fees or permissions related to the venue.
• Outdoor service is only accommodated when there is no chance of rain and temperatures remain between 40°F and 95°F.

Electricity & Power Requirements

• The Client must provide a dedicated 120V/15-amp circuit per espresso machine.
• The Company will supply extension cords and power strips as needed.
• If power provided is inadequate, the Company will not be liable for damages or refunds and espresso services may not be rendered safely.

Insurance

The Company maintains general liability insurance that specifically covers the services offered at each event.

Indemnification

The Client agrees to indemnify and hold the Company harmless for any damage, theft, or loss of the Company's property caused by the negligence or misconduct of the Client, its guests, or staff.

Cancellations & Refunds

• Non-Refundable Deposit: The initial 50% deposit is forfeited if the Client cancels.
• 30+ Days Before Service: Any payments beyond the deposit will be fully refunded.
• Within 7 Days of Service: No refunds will be issued on amounts paid beyond the deposit.
• Credit Option: Any amounts paid may be credited toward a future event, subject to availability.
• Special-Order Items: If custom or special-order items have been purchased, the Client remains responsible for those costs even upon cancellation.

Rescheduling

Rescheduling may be available subject to the Company's availability and a written request made at least 14 days prior to the event date.

Liability Limitation

If the Company cannot fulfill its obligations due to circumstances beyond its control (force of nature, extreme weather, venue issues), it may secure an alternative caterer with the Client's written approval at no extra charge, or refund amounts paid. The Company is not liable for additional damages or compensation in such cases.

Governing Law

This Agreement is governed by the laws of the State of Texas. Any legal proceedings shall be initiated in the courts of Texas.

Acceptance

By submitting the deposit, the Client acknowledges and agrees to all terms and conditions in this Agreement. The Company's acceptance of the deposit confirms the booking.