Privacy Policy

Information We Collect

We collect information you voluntarily provide when you contact us, request a quote, or book our services. This may include:

• Your name and contact information (email address, phone number)
• Event details (date, location, guest count, event type)
• Billing and payment information when you book our services
• Any messages or inquiries you send through our contact or quote forms

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, pages visited, and referring URLs through standard web analytics tools.

How We Use Your Information

We use the information we collect solely to operate our business and serve you. Specifically, we use it to:

• Respond to quote requests and inquiries
• Provide and manage our coffee catering services
• Process deposits and payments
• Communicate with you about your event before, during, and after service
• Improve our website and customer experience
• Send occasional updates or promotions if you have opted in

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service Providers: We may share information with trusted third-party tools we use to operate our business, such as payment processors, scheduling software (Flashquotes), and email platforms. These providers are bound by confidentiality obligations.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation.
• Business Protection: We may disclose information to protect the rights, property, or safety of Miel De Leon Coffee, our clients, or others.

Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences.

We may use analytics tools such as Google Analytics to understand how visitors use our site. This data is aggregated and anonymous and is used solely to improve our website.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Payment processing is handled by secure third-party processors. We do not store full credit card numbers on our systems.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Opt out of marketing communications at any time by contacting us or using the unsubscribe link in any email we send

To exercise any of these rights, contact us at mieldeleoncoffee@gmail.com.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms and booking tools. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Governing Law

This Privacy Policy is governed by the laws of the State of Texas. Any disputes arising under this policy shall be resolved in the courts of Texas.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

• Miel De Leon Coffee
• 20727 Stone Oak Pkwy, San Antonio, TX 78258
• Email: mieldeleoncoffee@gmail.com
• Phone: (210) 878-8466